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Privacy Policy

Effective Date: 21st July 2025

Nexora Group L.L.C-FZ
Formation Number: 2534076
Head Office: 25th Floor,
91 Sheikh Zayed Road,
Al Saqr Tower - Trade Centre, DIFC, Dubai, UAE

1. Introduction

At Nexora Group L.L.C-FZ ("Nexora," "we," "us," or "our"), your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our services, website, or otherwise interact with our company.

2. Information We Collect

“Personal Data” means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

 

We may collect, use, store and transfer different kinds of Personal Data about you which we have grouped together below. Not all of the following types of data will necessarily be collected from you but this is the full scope of data that we collect and when we collect it from you:

 

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

3. How We Use Your Information

We use the information we collect to:

  • Provide and manage our services

  • Communicate with clients and respond to inquiries

  • Comply with legal and regulatory obligations

  • Improve our website, services, and client experience

  • Send service updates, offers, and marketing communications (with your consent)

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Your consent

  • The performance of a contract

  • Compliance with legal obligations

  • Our legitimate interests (e.g., improving our services or securing our systems)

5. Data Sharing and Disclosure

We may share your personal data with:

  • Service providers who assist in our operations under strict confidentiality

  • Regulatory and government authorities where legally required

  • Professional advisors (lawyers, accountants, consultants)

  • Business partners or affiliates, only where necessary and lawful

We do not sell or rent your personal data to third parties.

6. International Data Transfers

As a company operating in Dubai, UAE, we comply with applicable data protection laws. If your data is transferred internationally, we ensure appropriate safeguards are in place to protect it.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting obligations.

8. Your Rights

You have the right to:

  • Access and obtain a copy of your personal data

  • Request correction of inaccurate or incomplete data

  • Request erasure of your data (under certain conditions)

  • Object to or restrict the processing of your data

  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at info@nexoragroup.ae

9. Data Security

We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction.

10. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze web traffic. You can manage your cookie preferences via your browser settings.

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised "Effective Date."

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Nexora Group L.L.C-FZ
Formation Number: 2534076
25th Floor,
91 Sheikh Zayed Road,
Al Saqr Tower - Trade Centre, DIFC, Dubai, UAE
Email: info@nexoragroup.ae

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